11 Questions to Ask Before Buying a Franchise

July 22, 2024
Digital Transformation
Franchise Management

The best way to predict the future is to create it.

This quote by Peter Drucker, a pioneer in modern management, should resonate with entrepreneurs contemplating purchasing a franchise.

When you buy a franchise, you are laying the groundwork for your journey as an entrepreneur. The success of the brand you're joining will help pave the way for you.

Even tried-and-tested business models require careful review and planning. Before becoming a franchisee, ask the right questions to understand the franchise's financials and market strategy. This will help you make a choice that fits your business and personal goals.

Fees and Financial Commitments

Before discussing the specifics of finances, it's important to understand how buying a franchise affects your general finances. This includes the initial costs and the ongoing fees that will affect how much you can spend on the franchise.

Give these questions some serious thought.

1. What is the Initial Investment?

The first investment covers working capital, inventory, equipment, and franchise fees. Always ask for a thorough breakdown of these expenses. Based on the industry, the International Franchise Association (IFA) estimates that the initial franchise fee typically ranges from $20,000 to $50,000.

Transparent answers to this question will enable you to allocate your money and prevent unanticipated spending. Although some franchises seem reasonable at first glance, hidden expenses may mount.

2. What are the Ongoing Fees?

Enquire about ongoing charges like royalties, advertising fees, and any recurrent payments outside the original investment. These costs will directly affect your profitability. For instance, a franchise demanding a 6% royalty on gross sales will affect your bottom line differently from one asking for a 4% royalty.

Knowing these charges will help you project the franchise's true ongoing expenses. Ongoing costs usually vary from 4% to 12% of gross sales.

Support and Training

How much and how well the franchisor supports you will greatly affect how effectively you can run the franchisee and your potential success.

3. What Support does the Franchisor Provide?

Purchasing a franchise offers a major benefit in terms of franchisor support. Learn about operational support, marketing assistance, sales, operational, and customer experience training for you and your staff.

For instance, some franchises provide comprehensive initial training and continuous support via regional managers and online courses. Evaluate whether the degree of support will enable you to overcome obstacles and fit your requirements.

4. What is the Franchisee Software Stack?

When buying a franchise, find out what tools and technology the franchisor offers. This could include special software systems that make day-to-day tasks easier. These marketing platforms help manage campaigns or provide analytical tools that show how well the business is doing.

Understanding the franchise system's technology stack shows how modern and helpful the franchise will be and its readiness to solve problems and expand. Ask about training, support, and updates for these tools. These will help you maximize their use and grow your business.

Franchise Performance and Expectations

Knowing the history and key performance indicators of the franchise you're interested in is important for predicting how well or poorly your business will perform.

5. What is the Franchise's Track Record?

Before buying a franchise, investigate its performance and history. How long has the franchise been operating? What percentage of franchisees succeed? Look for transparency and the franchisor's ability to take ownership of failures as much as successes. It's important to learn why franchisees fail so that your views are not influenced by survivorship bias.

Speaking with current and past franchisees to obtain priceless perspectives about daily business operations and profitability. According to the International Franchise Association, franchised companies often have better survival rates than independent businesses.

6. What are the Franchise's Earnings Projections?

Ask for earnings estimates based on the current franchisees' performance. These forecasts can guide your reasonable financial objectives and goals, even if they are not promises. Examine the facts carefully, weighing both top-performing and mid-performing franchises.

Don't be too optimistic. Assume you'll perform at the median franchisee level while running your projections.

Legal and Contractual Obligations

Review the franchise agreement fully to understand the responsibilities and obligations of the franchisor and franchisee. Enlist independent legal help to understand the repercussions for you and, in the worst case, plan your exit.

7.  What are the Terms of the Franchise Agreement?

The franchise agreement is an enforceable legal document that details your terms and conditions of contact with the franchisor. Have a franchise attorney check the deal and explain your rights and responsibilities.

8. What is the Territory Policy?

Territory policies can significantly alter your market potential. Ensure you know whether you will have an exclusive area and its limits. The absence of competition from other franchisees under the same umbrella in your territory will defend your investment.

Still, unclear or non-exclusive territories will cause market saturation and reduced returns.

9. What are the Exit Opportunities?

Know your options for exiting the franchise. Certain franchises, for example, can forbid you from selling your franchisee without the franchisor's approval.

In some cases, franchisors include a buyback clause, enabling the franchisor to match the best buy offer or purchase at a specified cost. Knowing these terms will allow you to mitigate potential risks and legal liabilities.

Strategic Fit and Market Response

Your long-term success and fit with the franchise depend on how well it fits your values, business goals, and market changes.

10. What is the Franchisor's Financial Health?

Understand the franchisor's financial situation at a very deep level. A financially sound franchisor will likely provide the required tools and support. Examine their financial records, and then consider seeing a financial professional.

A strong balance sheet enables a franchisor to invest in innovation, marketing, training, and franchisee support, fostering its future success.

11. How does the Franchise Adapt to Market Changes?

Find out how the franchisor responds to changes in the market—that is, new trends, technology, consumer tastes, localization, and competition. A franchise's long-term success depends a lot on its ability to stay relevant and inventive.

For instance, franchises that swiftly embraced digital ordering and expanded delivery capabilities during the COVID-19 pandemic gained an edge.

Parting Thoughts

Purchasing a franchise can be profitable. But it is not as simple as picking one and going with it. It needs considerable thought and analysis. In fact, your real edge is your ability to identify potential pitfalls lurking beneath the glitzy franchise presentations and slick storytelling.

Start your evaluation with these 11 questions as the first step to buying a franchise. If you are satisfied, fill in your gaps with other layers of data, such as competition analysis, walkin audits, and visits to franchisee locations.

Hubler's franchise management software can help you organize operations and raise performance across your network of franchises. With features like analytics, support systems, and onboarding tools, you can focus on achieving growth and maximizing profitability effectively.

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